Dear customer.

FIRST, PLEASE READ THESE CONDITIONS BELOW CAREFULLY, BECAUSE IT IS ASSUMED THAT YOU HAVE ACCEPTED THEM IF YOUR SAMPLES ARRIVE AT OUR LABORATORY. 

Thank you for your interest in our laboratory's services. Please, before starting the procedure for the samples admission, read this agreement carefully, which with binding character, will be effective from the moment we receive your sample.

The admission of samples for study implies acceptance by the client of the clauses contained in this protocol in a contractual manner.  In this way we work to protect the quality of work, the interests of the client and the proper work development of the technical personnel involved.

Read the entire procedure and the information contained here in carefully, because it will be assumed that you have been informed and accept the conditions set forth therein.

FAIRNESS STATEMENT; In this laboratory we work on all the samples with total impartiality, preparing them for the corresponding analyzes and issuing the conclusions that they yield, with total fidelity to the scientific criteria applied in each case. We are aware that many times the results are not as expected by the clients, but they are not going to make up, modify or adapt to anyone's requirements. The results are what they are, and will be communicated with complete rigor and impartiality. This is our most valuable guarantee seal.

1.- ACCEPTANCE.- The client accepts the results provided by the study of the samples sent to us, whether positive or negative, AVOIDING THREATS, INSULTS AND OTHER NO LESS SERIOUS ISSUES that may occur and involve the legal department. We understand that it may not be in good taste to receive a negative report for a sample that is not a meteorite, but the results of the analysis will be decisive. The client always has the option of repeating the analysis (subject to payment of fees), or ordering it from another institution that he deems appropriate. We sincerely appreciate that you do not waste the time of the laboratory personnel with unsubstantiated discussions about undesirable results. There is no point in sending a sample for analysis and discussing the results if they are not what you expect. For our part, these types of discussions will be cut off immediately.  On the other hand, the client will refrain from pressuring, rushing or intimidating the laboratory in any way. He will understand that the times are indicative, and that we know when an analysis begins, but not the end date. Depending on the workload in the laboratory, the results can come out quickly, or take a few months to complete. The client understands and accepts this unconditionally. All communications with our clients are registered in the legal department to guarantee the legitimate rights of all parties.

2.- DONATION OF SAMPLES; We use destructive analytical technique, an important part of the samples will be destroyed in the preparation of the sections and cuts that are required in the work, for which the samples sent for analysis are donated to research. These samples have no commercial value and are only used for further studies and analysis of settlements. This laboratory does not return samples, so we do not accept the reception of complete pieces, unless it is done with this character of a piece donated to research. Keep in mind that if you have a blood test, you do not ask for the blood back after the test.

3.- SALE OF ROCKS.- Do not send meteorites or stones for us to sell. We do not sell anyone's stones to third parties, we are not sales intermediaries. For this, there is a sales support program that can be consulted at THIS LINK.

4.- CUSTOMER DATA PROTECTION; The personal data provided by the client in the procedure will be used solely for the purpose of communicating the results obtained in the laboratory.

In accordance with the personal data protection laws, these data will not be stored or shared, and will be permanently deleted once the transfer and communication of the laboratory results has been completed. In its replacement, only a serial number will remain that will identify the sample and the analysis, without any link or reference to customer data.

5.- REJECTION.- The identification of meteorites by petrographic techniques does not compromise that advanced techniques may significantly or totally vary the appreciations obtained by petrography. The final official confirmation of the type of each meteorite must be given exclusively in the final classification process, where advanced nuclear techniques are used in the analyzes (geochemistry, isotopes, etc.). However, remember that even if a meteorite is classified as a specific type, it can be reclassified at any time, even after its typology has been made official at The Met. Bull.

6.- OUR LIMITS, ONLY METEORITES.- We work exclusively with astromaterials. Terrestrial rocks are not relevant for the purposes of our services, the valuations being merely indicative. In the analyses that we will carry out, it will be determined whether or not the samples are meteorites, and in this case of what type. It is not the responsibility of this laboratory or our study protocol to know what types of terrestrial rocks they are.

7.- COMMERCIAL TRANSACTIONS OUTSIDE OF US.- The commercial transactions carried out by the owners of the rocks are completely outside this laboratory. The documents issued affect the analyzed samples, and we rely on the good will of the merchants in the use they can make of them. We decline all responsibility for the fraudulent or malicious use of any document issued by us.

8.- IMAGE AND PUBLICITY RIGHTS; The laboratory reserves the right to use photographs, microphotographs, analytical results and the like in research work, publicity, social networks, etc., understanding that the samples provided fulfill an educational, scientific and didactic mission. We do not transfer data or clarifications to third parties, since the transactions and analysis requests belong to the private sphere of each person.

9.- PAYMENT OF LABORATORY FEES; The laboratory work and the analyses carry a cost that the client must pay, via PayPal, Bizum or bank transfer. Below are the updated rates. Request data for payment.

10.- CHOOSE THE TYPE OF ANALYSIS YOU WANT TO ORDER; In the laboratory we work with two different techniques, and both provide different, although complementary, information about a rock. Before placing your order, carefully consider what information you want to obtain from your sample, to avoid finding a report with information different from what you expect. This page has a section with PETROGRAPHY and X-RAY FLUORESCENCE (XRF) techniques, as well as the information they provide. If you have any questions, please contact us beforehand.

TO PROCEED WITH THE SHIPPING OF THE SAMPLE, CONTACT US AND REQUEST THE MODEL ACCEPTANCE DECLARATION WHICH YOU MUST ATTACH SIGNED TOGETHER WITH YOUR SAMPLES.